Reported Cons

" I went to buy shoes from their shop only to find a lady who told me the shoes I’m looking for doesn’t exist. She said the page is scamming people online."

"I paid for an item they never delivered and they withdrew the money so that I wouldn't refund and also blocked me"

"They lured me into buying their clothes online. I sent 4500 and after receiving the money,they blocked me."

"Ordered an item and never received it"

"They lied that they offer lipa mdogo mdogo on electronics. They will ask you to pay half deposit , once you pay...You will then wait for delivery till Jesus comes, and your money will have gone like that."

"I raised concerns but was assured all is well. as at today 25th June , I haven't received my watch. despite many engagements and promises that it's being worked on."

"They sell wigs but it's too good to be true. Hardly responds to comments especially to onds [ones] asking about locations and legitimacy."

"At first, the interaction was good on Instagram. They were very responsive. I paid a down payment of 3,900 for a mirror worth 10,000, balance to be paid upon delivery... They never delivered, they became evasive and unresponsive."

"So I went back to check the conversation I initiated and their account name had changed to cosycorner.ke!"

"I purchased something in their live,she reselled the items en claimed that she didnt receive my payments.i reversed the money only for her to decline the reversal."

"...they took him in circles the whole day and told him to come the following week. The following week I send an errand lady who went through the same thing, it is at this point I gave up."

"Do not work with Monoxrome Nairobi without a signed contract, clear timelines, and a refund policy. If they fail to deliver on their end, don’t wait — escalate. In Kenya’s growing creative economy, we must demand professionalism, transparency, and accountability — not just style and aesthetics. Fashion without integrity is fraud, and I won’t stand for it."

"I have since discovered that Nairobi Backpacks may have done this to multiple customers — deleting negative comments on Instagram, changing usernames, and blocking those who raise concerns. There’s no physical shopfront, no verifiable business registration, and no accountability."

"Have been trying to reach her in vain, infact the number is ever offline, despite her posting Whatsapp status. She has since disabled comments on TikTok. Still in pain over losing my 8k😭😭😭"

"They conned me 5500"

"I asked one of the security guards if the shop was located there, and he informed me that the person has been conning people — there is no such shop at that mall."

"After a month tried reaching out again in March and still they told me to redeem, I redeemed and then 2 days to the date of the hike I called and all there numbers no response."

"Unfortunately I made the mistake of paying the rent&deposit of Ksh 15,000 because she gave an indication that many people wanted to pay for it and if I was the first one, she would inform the others that it had been paid for."

"I bought 2 pairs of shoes and said its payment on delivery which I proceeded and paid... They acknowledged and after agreeing on delivery date they blocked me to date"

"On the delivery day the guy convinced me to pay the balance of 6,000 before delivering the furniture. That's how I was blocked ie calls & watsup."

"Order a tummy twist and it was not delivered"

"I even told them I was skeptical but they were so reassuring and made me feel.at ease. I paid the money and they told me that the fridge would be delivered before 4pm the next day- it never came."

"I picked 3 pairs and they requested me to pay in advance and share my location for delivery. Which was okay. After payment I shared my message on WhatsApp on request. But one hour later no one was picking up and no delivery had been made."

"I told them to give me their location so that I can see the product first before purchasing. They gave me directions to Karen and on reaching they kept tossing me around until they were nolonger picking my calls."

"I ask for a mode of payment and at this time, the seller is very keen on responding within seconds, I remember laughing at this considering the off handed replies I was getting at the beginning."

"She has a fake location in Eastleigh. Those that have visited the purpoted location she has on her page, found a different business there."

"Paid and no delivery was done no response after delivery "

"I ordered and paid for a pair of shoes, they never delivered. I called the first time and they picked, but after they never picked my calls again"

"Told me that they will deliver a tv stand but went missing, asked for half money of the tv stand. Said their paybill is not working"

"I made an order for two portraits in January and I am yet to get my delivery. Upon follow ups, she sends pictures of my "order" ready for delivery but nothing happens."

"Was given 0741153413 to pay which I did they confirmed receipt . Later the number was switched of and the number on their bio goes un answered"

"ive hours later after I made payment requested for proof of parcel receipt and that's how I was ghosted."

"Location is a lie"

"They ghosted me after I paid for the item I have ordered,I have even paid the delivery fees."

"I paid...Gave them the destination in town. Since then they went silent when I asked when am I receiving the t-shirts. Today ...blocked me."

"I needed. I sent the confirmation message to WhatsApp and that was the end of their communication. When I complained in their Tiktok page, they blocked me."

"However, after I confirmed the payment, the seller stopped responding to my messages and calls. No goods were delivered, and all attempts to contact the seller have been unsuccessful."

"I never recieve my parcel and if you ask them they don't respond. And also if you comment on their page to tell others the truth they delete your comment."

"Immediately they confirmed receipt of my payment I was blocked which stopped further communication."

"There has been no communication from them and my attempts to contact them has not succeeded because the number provided is off."